You know what swag is if you’ve been in business for a while. Did you ever wonder about the source of the term, though? Swag was slang for stolen property or loot used in the 1800s. The term bag was likely the source for the slang… you put all your loot in a round bag and escaped with your swag.
Recording companies adopted the term in the early 2000s when they’d put together a bag of gifts and branded material along with a new album release… hoping that DJs would pay more attention to their artist.
The strategy hasn’t changed much… outside of the fact that you don’t have to loot anyone anymore. Visit with a brand at their headquarters or a conference, and you’re often met with some free takeaways… your swag. Of course, some swag is terrible, cheap, and only finds its way into the hotel garbage. Other swag is pretty nice.
One of my favorite swag items is a USB drive from the world-famous St. Elmo’s Restaurant in downtown Indianapolis. When I shared online about a few business and family outings that I’d spent there, their marketing team surprised me with a swag bag full of their custom spices, sauces, and this little gem.
I have it sitting (dusty) on my desk and it always brings fond memories of the restaurant… and its amazing shrimp cocktail.
Does Swag Work?
Well, that’s the $24 billion question, right? The correct answer is… sometimes. The theory behind swag is multi-dimensional:
Brand – By branding a gift, you can build brand awareness.
Memory – By providing a physical item, the prospect or customer walks away with something that reminds them of you, your brand, your product, or your service.
Reciprocity – Whenever you give someone a gift, even negligible, there’s an inherent human feeling that you’d like to give back to that person.
The folks at Sales Hacker did an A/B test where they added swag to an offer… and they were even startled at the result:
The group that received swag was three times more likely to book a meeting, and outreach saw a 2.42x increase in opportunity value per prospect in the test group.
I appreciate more personalized and expensive swag than cheap crap that’s going to fill a landfill. Especially if it’s somehow of value to your recipient. There are exceptions, of course. I don’t use the Shrimp Cocktail USB drive… but it’s so cool that I keep it on my desk.
Swag.com
Managing branded merchandise and corporate gifting requires a sophisticated, streamlined solution. As a comprehensive swag management platform, Swag.com has transformed how companies handle their promotional merchandise needs through an integrated suite of services and features prioritizing quality, efficiency, and scalability.
Features include:
Bulk Ordering System: A curated marketplace of premium promotional products, with each item carefully selected from thousands of options to ensure only the highest quality merchandise represents your brand. The platform features an intuitive interface for easy product selection and ordering.
Custom Gift Box Creation: A specialized service enabling businesses to design and distribute personalized branded boxes, perfect for employee onboarding, customer appreciation, or special events. Each box can be customized with selected items and branded packaging.
Dedicated Company Stores: A turnkey solution for organizations to create and manage their own branded merchandise stores, allowing controlled access for employees, fans, and customers to purchase approved branded items.
Global Distribution Network: An advanced logistics system that handles single-location bulk shipments and complex multi-point distribution to thousands of individual addresses worldwide, making it ideal for remote teams and international campaigns.
Integration: A sophisticated automation system that integrates with existing business workflows through custom API connections, enabling automated swag distribution based on specific triggers or milestones.
Smart Corporate Gifting: An innovative recipient-choice model where companies can pre-select appropriate gift options and let recipients choose their preferred items, ensuring higher satisfaction and reduced waste.
What sets Swag.com apart is its commitment to quality control, with a rigorous product curation process that eliminates 95% of potential items to ensure only the most impressive and durable products make it to their catalog. Their platform combines this quality assurance with cutting-edge technology to automate and streamline the entire process from selection to distribution, making it an invaluable tool for modern businesses looking to leverage branded merchandise effectively in their marketing and engagement strategies.
Whether managing employee recognition programs, customer appreciation initiatives, or large-scale marketing campaigns, Swag.com provides a comprehensive solution that simplifies the complex logistics of branded merchandise while maintaining the highest quality and presentation standards.
Tips For Developing a Swag Strategy
Branded merchandise has become a powerful tool for building meaningful connections and driving business growth. A well-planned swag strategy can significantly enhance your outreach efforts and create lasting impressions contributing to successful customer acquisition. Here are some tips to developing an effective swag strategy that resonates with your target audience and advances your business objectives.
Audience Understanding: Research and analyze your target market’s demographics, professional needs, and lifestyle preferences before selecting promotional items to ensure they provide genuine value and utility.
Custom Packaging: Create memorable unboxing experiences through thoughtful packaging design that reinforces your brand identity and messaging.
Digital Integration: Incorporate QR codes, specialized landing pages, and social media campaigns to bridge physical merchandise with digital engagement opportunities.
Feedback Loop: Establish regular methods to gather recipient feedback and insights to help optimize future swag selections and distribution strategies.
Impact Measurement: Track key metrics like recipient engagement, follow-up meeting success rates, and conversions associated with promotional items to continuously refine your strategy.
Quality Standards: Maintain consistent, high-quality materials and manufacturing processes across all branded merchandise, as each item represents your company’s commitment to excellence and attention to detail.
Remarkable Factor: Incorporate unexpected elements, clever wordplay, or innovative designs that make recipients pause, smile, and share. This could include items with dual purposes, witty messaging related to your industry, or creative packaging that tells a story.
Seasonal Alignment: Create targeted campaigns that match specific business cycles, industry events, and cultural moments to maximize your branded items’ immediate relevance and utility.
Strategic Timing: Develop a systematic distribution plan with clear guidelines for when and how items should be shared across various touchpoints in your outreach process.
Sustainability Focus: Choose eco-friendly options and sustainable materials to demonstrate environmental responsibility while providing practical value to increasingly conscious consumers.
Tiered Distribution: Implement a structured approach where premium items are reserved for high-potential leads and key decision-makers while maintaining quality across all merchandise levels for broader distribution.
Remember that a successful swag strategy transcends simple logo placement – it’s about creating meaningful touchpoints that reinforce your brand value and foster genuine connections with potential customers.
By implementing these strategic elements thoughtfully and consistently measuring their impact, you can transform your branded merchandise program from basic giveaways into a powerful business growth and relationship-building driver. Regular assessment and refinement of these strategies will ensure your swag campaign remains effective and aligned with your evolving business objectives.
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Originally Published on Martech Zone: Swag.com: What is Swag? Is It Worth It? How To Launch Your Promotional Strategy