Did you know 61% of customers are ready to walk away after just one unpleasant customer service experience? This leaves no doubt that your company’sContinue readingThe 13 Social Media Customer Service Stats You Must Know

It’s likely that you have one, if not many, marketing innovation projects underway, with deadlines ranging from yesterday (ugh) into the coming year. Whether it’sContinue readingDigital Transformation Missteps: Analyzing Failures to Forge a Path to Success

Social media advertising is a great way to quickly generate new customers and create a social media buzz around your (new) product. But it canContinue reading6 Tools to Fine-Tune Your Social Media Advertising Strategy