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Businesses today face a silent crisis: fragmented customer engagement. Between scattered forums, siloed knowledge bases, and disconnected chat tools, brands often lose visibility into theirContinue readingBettermode: Unify Customer Support, Engagement, and Your Knowledge Base in One Space

There was a time when I connected with everyone. If someone sent a request, I’d accept it. My reasoning was simple… networking was about beingContinue readingCurating Your Network: Why Selective Connections Drive Real Relationships and Results

Across every social platform, including LinkedIn, Reddit, YouTube, and Facebook, the content that stops me mid-scroll isn’t branding or storytelling. It’s answers. Direct, confident, andContinue readingBuild an Answer Library: Transform Curiosity into Reach, Trust, and Revenue