As businesses increasingly rely on social media marketing (SMM) to connect with audiences, outsourcing these efforts to agencies or third-party providers has become a pivotal strategic choice.
U.S. social media ad spending grew by 13.5% to $82.88 billion in 2024 and is projected to reach $230 billion in 2025—outsourcing can offer expertise and efficiency.
But what does outsourcing social media entail, how much does it cost, and is it worth it? This article explores the breakdown of services offered, general pricing in the United States, pros and cons of outsourcing, and how companies can measure their return on investment (ROI).
Table of Contents
Outsourced Social Media OfferingsSocial Media Outsourcing CostsAgency PricingFreelancer PricingAdditional CostsPros and Cons of Outsourcing Social MediaProsConsMeasuring ROI from Outsourced Social Media EffortsDefine ObjectivesKey MetricsTools and ReportingQualitative GainsTakeaways
Outsourced Social Media Offerings
Outsourcing social media efforts typically involves services tailored to a company’s goals, whether brand awareness, engagement, or lead generation. Here’s what agencies and freelancers commonly provide:
Advertising Management: Creating and optimizing paid campaigns to maximize reach and conversions. This service typically excludes ad spend, ranging from 5% to 25% of a marketing budget. Ad management is often a standalone service, costing between $850 and $2,000 monthly.
Analytics and Reporting: Tracking and interpreting key performance metrics such as reach, engagement, and conversions. Many agencies bundle this into monthly fees to provide businesses with ongoing insights into their social media performance.
Community Management: Engaging with audiences by responding to social media comments, messages, and mentions. The volume of inbound messages significantly influences pricing for this service.
Content Creation: Producing posts, graphics, videos, and stories tailored for platforms like Instagram, TikTok, and LinkedIn. High-quality video content is a 2025 priority due to the popularity of short-form formats like Reels and Shorts. This service ranges from basic edits to full-scale productions, with visual storytelling as a significant cost driver.
Influencer Marketing: Managing collaborations with influencers ranging from nano-influencers ($40 per post) to mega-influencers ($1 million per post). Businesses spent $5.89 billion on influencer marketing in 2024.
Posting and Scheduling: Manage and automate social media posts across multiple platforms using tools like Hootsuite or Sprout Social. This ensures a consistent presence without consuming internal resources.
Strategy Development: Crafting social media campaigns that align with business goals, including audience targeting and platform selection. This often includes competitor analysis and monitoring industry trends to maintain a competitive edge.
These services can be customized, with small businesses opting for essential posting and more prominent brands seeking full-service packages. The scope directly influences pricing, as we’ll explore next.
Social Media Outsourcing Costs
Pricing for outsourcing social media efforts varies widely based on provider type, service scope, and business size. Below is a snapshot of costs in the U.S.:
Agency Pricing
Range: $500–$20,000+ per month
Average: $4,000–$7,000 per month (comprehensive services)
Breakdown:
Basic Management: $500–$2,500/month (small businesses, 1-2 platforms).
Full-Service: $5,000–$20,000+/month (strategy, content, ads for mid-to-enterprise clients).
Hourly Rates: $40–$350/hour, with top agencies in cities like New York charging higher.
Freelancer Pricing
Range: $500–$10,000 per month
Hourly Rates: $14–$50/hour (average $21–$35/hour).
Breakdown:
Ongoing management: $500–$2,500/month.
One-off projects: Up to $50,000.
Notes: Freelancers offer flexibility but may lack the scalability of agencies.
Additional Costs
Ad management: $850–$2,000/month (excluding the actual ad spend).
Content creation: $500–$5,000/month.
Influencer Fees: $40–$1M/post, depending on reach
Setup fees: $20–$250/platform
Software Tools: $0–$2,000+/month, often bundled by agencies.
Small and medium businesses (SMBs) typically spend $1,000–$2,500/month, while larger brands exceed $10,000 for complex needs.
For context, 45% of businesses paid agencies $100–$5,000/month in 2024, while 56% paid freelancers $1,001–$10,000/month. Costs scale with platform count, content volume, and geographic factors—Midwest agencies charge $40–$190/hour, while coastal rates soar higher.
Pros and Cons of Outsourcing Social Media
Outsourcing social media management is an increasingly popular strategy for businesses aiming to enhance their online presence without overburdening internal teams. With social platforms evolving rapidly, outsourcing provides access to expert knowledge, cutting-edge tools, and scalable solutions that integrate seamlessly with broader omni-channel marketing efforts. Whether aligning social campaigns with email marketing, paid advertising, or content strategies, an experienced agency can ensure consistency across all customer touchpoints. However, outsourcing also presents challenges, including costs, brand alignment concerns, and dependency on external vendors. Understanding the pros and cons helps businesses decide whether outsourcing is the right fit for their marketing goals.
Pros
Expertise: Outsourcing provides access to specialized professionals who understand platform algorithms, audience behavior, and emerging trends. This eliminates the trial-and-error approach businesses often face when managing social media in-house.
Time Savings: With an external team handling content creation, posting, and engagement, internal staff can focus on core business functions. This boosts productivity and ensures marketing efforts don’t take time away from other critical operations.
Scalability: Outsourced services allow businesses to start small and expand as needed. Whether managing a single platform or executing a comprehensive multi-channel strategy, agencies can adjust their services to match growth and evolving goals.
Advanced Tools: Many social media agencies have access to premium analytics, automation, and content creation tools like Sprout Social or Hootsuite. These tools enhance campaign performance and provide deeper insights that might otherwise require significant investment.
Consistency: Regular posting and engagement are essential for audience retention and brand credibility. Outsourcing ensures a steady stream of content and timely responses, even during peak business periods when internal teams might struggle to keep up.
Cons
Cost: High-quality agencies can be expensive, with top-tier firms charging upwards of $20,000 per month. This can strain the budgets of small and medium-sized businesses that might otherwise invest in in-house solutions.
Loss of Control: While outsourcing provides efficiency, external teams may not fully grasp a brand’s voice, culture, or customer relationships. Without close oversight and collaboration, content misalignment with brand identity is risky.
Dependency: Relying too heavily on an agency can result in internal skill gaps. If the business ever decides to bring social media management back in-house, the team’s lack of experience and expertise could create challenges.
Variable Quality: Not all agencies and freelancers provide the same level of service. Some may lack the resources, strategic insight, or creative capabilities to deliver the expected results, leading to inconsistent performance.
Hidden Fees: Some agencies charge additional fees for setup, analytics tools, or premium features that are not included in the base contract. Unexpected costs can add up quickly, making it crucial to clarify pricing before signing an agreement.
Outsourcing social media management can be a powerful way to leverage expertise, save time, and ensure a consistent presence across platforms, particularly for businesses looking to scale their digital marketing efforts. When properly coordinated with omni-channel strategies, outsourced social campaigns can complement email marketing, SEO, and paid media to drive cohesive messaging and better engagement. However, the decision should be weighed carefully, as costs, control, and quality can vary significantly. Businesses must conduct thorough research and select partners that align with their brand vision and strategic objectives to maximize the benefits of outsourcing while minimizing risks.
Measuring ROI from Outsourced Social Media Efforts
Outsourcing social media is an investment that takes time to build momentum. Agencies need an initial ramp-up period to fully harness a brand’s voice, audience, and optimization strategies. However, this adjustment phase cannot continue indefinitely—companies must actively equip their outsourced partners with the necessary tools, insights, and oversight to ensure long-term success. To justify outsourcing costs, businesses must measure ROI effectively, tying key performance indicators to their strategic goals.
Define Objectives
Brand Awareness: To gauge visibility, track reach, impressions, and follower growth across platforms. These metrics indicate how well content is expanding a brand’s presence.
Engagement: High engagement rates—likes, comments, shares, and click-throughs—show that content resonates with the audience and fosters meaningful interactions.
Leads and Sales: If the goal is revenue generation, monitor conversions, cost-per-lead, and social-driven sales. These numbers directly connect marketing efforts to bottom-line impact.
Key Metrics
Cost vs. Revenue: A simple way to assess ROI is to compare outsourcing costs with the revenue generated. For example, if outsourcing fees are $4,000 per month and social campaigns generate $12,000 in sales, the return is a 3:1 ratio (AgencyAnalytics).
Engagement Rate: This measures interaction relative to reach. For example, if a post reaches 10,000 users and receives 500 interactions, the engagement rate is 5%, indicating strong performance.
Ad Performance: Paid social media efforts should be evaluated through return on ad spend (ROAS). If $1 in ad spend generates $5 in revenue, the ROAS is 5x.
Follower Growth: While increasing followers is valuable, businesses should assess whether these new audiences convert into customers or drive meaningful engagement.
Tools and Reporting
Businesses should use analytics platforms such as Google Analytics, Meta Insights, and third-party reporting tools to track ROI accurately. These platforms provide data on traffic, conversions, and audience behavior linked to social campaigns. Agencies typically provide monthly reports, but ensuring these align with a company’s KPIs and strategic goals is crucial.
Qualitative Gains
Beyond financial metrics, qualitative factors also play a role in ROI evaluation. Brand sentiment, customer feedback, and competitive positioning help assess whether social media efforts enhance brand reputation and industry presence. Combined with quantitative data, these insights create a complete picture of whether outsourcing is a worthwhile investment.
Regularly reviewing these metrics with an outsourced provider allows businesses to refine their strategy and ensure continuous improvement. When outsourcing is managed effectively—with the proper oversight and guidance—companies can secure both financial and strategic returns, making it a justifiable and scalable investment.
Takeaways
Outsourcing social media efforts in 2025 offers businesses a powerful way to leverage expertise and scale their online presence.
Balancing Outsourcing Costs vs. In-House Expenses: Outsourcing social media costs between $500 and $20,000+ per month, with agencies averaging $4,000-$7,000 and freelancers ranging from $500-$10,000. While in-house teams eliminate agency fees, they require salaries, benefits, and tool subscriptions, making outsourcing a cost-effective alternative for expertise and scalability.
What You Get for Your Investment: Agencies and freelancers provide various services, including content creation, scheduling, community management, ad management, influencer marketing, and analytics. The level of service varies from basic posting to full-scale strategy and campaign execution.
Rising Costs: Social media ad spending is up over 13% this year, fueled by video content and AI-driven marketing. As demand for high-quality content and analytics grows, outsourcing costs may rise, making cost-efficiency and ROI measurement even more critical.
Agency vs. Freelancer—Which Is Best? Agencies offer full-service solutions and scalability at $40-$350 per hour, while freelancers provide more budget-friendly options at $14-$50 per hour. Businesses should weigh the benefits of structured agency expertise against the flexibility of freelancers based on their specific needs.
Pros of Outsourcing: Businesses gain expert knowledge, save time, scale efforts efficiently, access advanced tools, and maintain consistency across platforms. This particularly benefits companies lacking in-house expertise or time to manage social media effectively.
Potential Downsides to Consider: Outsourcing requires relinquishing some control, and brand voice and quality may suffer without proper oversight. High costs, possible hidden fees, and dependency on external providers also pose challenges that must be managed proactively.
ROI Measurement Is Essential: Justifying outsourcing expenses requires tracking revenue-to-cost ratios (e.g., 300% ROI), engagement rates, return on ad spend (ROAS), follower growth, and qualitative brand sentiment. Using analytics tools and agency reports ensures clear performance insights.
Owning Your Content Matters: When outsourcing social media, ensure you retain ownership of all assets, including videos, illustrations, templates, and code. Clearly define content rights in contracts to avoid issues if you switch agencies or bring operations in-house. Having full access to raw files and source materials ensures long-term brand consistency and flexibility in future marketing efforts.
Active Management Leads to Success: While outsourcing can relieve the burden of social media management, businesses must actively participate in the process. Providing clear brand guidelines, maintaining oversight, and reviewing reports regularly ensures that the partnership remains aligned with business goals and delivers measurable results.
Outsourcing social media can be a powerful strategy when managed effectively. Businesses must assess their internal resources, budget, and strategic goals to determine whether outsourcing, hiring in-house, or a hybrid approach is the best path to maximizing ROI and long-term brand success.
References:
Sprout Social: Social Media Management Pricing for Businesses in 2025
Planable.io: Social Media Pricing: How Much to Charge in 2025
WebFX: Social Media Management Pricing in 2025
DesignRush: Outsourcing Social Media Management in 2025
AgencyAnalytics: Social Media Management Pricing
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Originally Published on Martech Zone: How Much Does It Cost to Outsource Your Brand’s Social Media in 2025?